Job Description:

Our client is currently looking to recruit a Disrepair Manager on an initial 6 month basis.

Disrepair Manager
North East London – Hybrid
£300 – £320 per day inside IR35

We are seeking a proactive and experienced Disrepair Manager to lead our Disrepair Service. This is a key role that will see you managing disrepair claims across our housing stock, ensuring swift and effective resolution while safeguarding the client from legal and financial risk.

About the Role
As Disrepair Manager, you will oversee the day-to-day operation of the Disrepair Service, supervising a dedicated team consisting of one Litigation Officer and two Disrepair Surveyors. You’ll ensure that cases are managed efficiently, legal procedures are strictly followed, and outcomes are delivered in a cost-effective manner that meets both statutory obligations and tenant expectations.
You’ll play a crucial role in ensuring repairs—particularly those relating to damp, mould, and building safety—are addressed promptly and accurately, working closely with internal teams such as Legal Services and the Repairs Partnering Team, as well as with external contractors. Your leadership will help maintain high living standards for tenants and ensure legal compliance.

Key Responsibilities

• Lead and manage the clients Disrepair Service, delivering high-quality case management.
• Ensure the correct application of legal disrepair procedures across all cases.
• Supervise and support your team to meet service objectives efficiently.
• Minimise the clients legal and financial exposure through proactive service delivery.
• Coordinate closely with legal teams, surveyors, and repair contractors.
• Monitor and improve service performance, identifying areas for operational enhancements.
• Maintain detailed case records and ensure repair histories are accurately logged.

About You
To succeed in this role, you will need:

• A strong understanding of housing disrepair law and procedures.
• Proven experience managing complex disrepair or legal repair cases.
• Experience managing or supervising staff within a housing or legal services setting.
• Excellent communication and coordination skills.
• A commitment to achieving the best outcomes for residents.

This is a fantastic opportunity to join an established organisation on an initial 6 month contract.