Job Description:

Our client is currently looking to recruit a Process Improvement Lead on an initial 3 month contract.
  
Process Improvement Lead
South West London
£500 per day inside IR35
  
Do you have a passion for improving services, streamlining operations, and driving meaningful change? We’re looking for a proactive and experienced Process Improvement Lead to help transform how we deliver a vital public service to our community.
  
About the Role
This role focuses on reviewing and improving operational processes, procedures, and practices within our Green Spaces service, which covers:

• Public parks and green spaces, including sports pitches and playgrounds
• Countryside estates and open spaces
• Cemetery and burial services

You don’t need previous experience in green space management – we’re looking for someone with a strong background in process improvement, change management, and stakeholder engagement, who can apply these skills to a varied, people-focused service area.

Key Responsibilities

• Review, map and analyse current processes across the Green Spaces service
• Identify opportunities for greater efficiency, safety, and consistency
• Design and implement improved ways of working in collaboration with operational teams
• Work with ICT and data teams to enhance use of digital tools and monitor progress
• Develop training and support to embed new practices across teams
• Report progress and recommendations to the Head of Culture, Leisure and Environment

What We’re Looking For
Essential:

• Degree or equivalent professional experience
• Background in process improvement, service transformation, or change management
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Confident with IT systems and data analysis tools
• Flexible, adaptable, and able to influence others positively
• Full UK driving licence and ability to travel within the borough

Desirable:

• Project management qualification (e.g. PRINCE2, Agile, or similar)
• Experience working in local government or public services
• Strategic and creative thinker with a people-centred approach

This is a fantastic opportunity to join an established organisation on an initial 3 month contract with potential for contract extension.